Licensing Permit Agent Full Time

• Ensure customers derive maximum value and net benefit from their investment
• Develop a trusted advisor relationship with health system executives, clinical leaders and other champions to ensure each customer’s use of the software solution closely aligns with its business case and business strategy
• Identify opportunities to expand the relationship and generate leads for the Sales Team
• Possess a comprehensive understanding of the software solution in order to serve as a consultant identifying new opportunities to optimize the use of the software Solutions
• Maintain strong customer retention rates aligned with corporate goals
• Track and measure the net benefits of against well-defined customer goals and objectives and provide quantified data to customers and internal teams.
• Identify product improvement opportunities and work with the Product Management team to develop new features and functionality within the solution to support customer objectives.

This position is eligible for Canadians of all ages

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